Terms of Service

Purrs & Pours Cat Cafe
Last Updated: 02/16/2026

Welcome to Purrs & Pours Cat Cafe. By accessing our website, purchasing products, booking reservations, or visiting our cat lounge, you agree to the following Terms of Service. Please read them carefully.

General Use

By using our website or services, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our website or services for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

Online Store Purchases

All purchases made through our website are subject to product availability and acceptance.

We reserve the right to:

Refuse or cancel any order

Limit quantities purchased

Correct pricing or listing errors

Cancel orders suspected of fraud or unauthorized activity

Prices are subject to change without notice.

Shipping and Delivery

Shipping times are estimates and not guaranteed. Purrs & Pours Cat Cafe is not responsible for delays caused by USPS or other carriers.

Risk of loss transfers to the customer upon delivery confirmation.

Customers are responsible for providing accurate shipping information.

Returns and Refunds

All returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms of Service.

Cat Lounge Participation

By entering the cat lounge, you agree to follow all posted rules and staff instructions.

You understand and acknowledge:

Cats may scratch, jump, or behave unpredictably

You enter the cat lounge at your own risk

Purrs & Pours Cat Cafe is not responsible for minor scratches, allergic reactions, or injuries resulting from normal animal interaction

Guests who behave in a way that endangers cats, staff, or other guests may be asked to leave without refund.

Reservations and Event Bookings

Reservations and event bookings are subject to our Reservation and Cancellation Policy.

We reserve the right to:

Cancel reservations due to safety or operational needs

Refuse entry to guests who violate our rules

Remove guests without refund if necessary for safety or animal welfare

Health and Safety

Guests must:

Treat cats gently and respectfully

Follow staff instructions at all times

Not pick up cats unless permitted

Not disturb sleeping or resting cats

We reserve the right to deny entry or remove any guest who poses a risk to the animals or others.

Intellectual Property

All content on this website, including logos, images, text, and branding, is the property of Purrs & Pours Cat Cafe and may not be used without permission.

Limitation of Liability

To the fullest extent permitted by law, Purrs & Pours Cat Cafe shall not be liable for:

Injuries resulting from normal interaction with cats

Allergic reactions

Lost, stolen, or damaged personal property

Shipping carrier delays or errors

Indirect or consequential damages

Website Accuracy

We strive to provide accurate information but do not guarantee that all content is error-free, complete, or current.

We reserve the right to correct errors at any time.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes take effect immediately upon posting.

Governing Law

These Terms shall be governed by the laws of the State of New Hampshire, United States.

Contact Information

Purrs & Pours Cat Cafe
Email: purrsandpours@purrsandpourscatcafe.com