FAQ

  • What is a cat cafe?

    A cat café is a cozy coffee shop where guests can enjoy drinks, treats, and the company of adoptable cats in a clean, safe, and relaxing environment. Our café has two separate areas:

    A café where food and drinks are served

    A cat lounge where guests can interact with cats

  • Do I need a reservation to visit the cat lounge?

    Reservations are highly recommended to guarantee your spot, especially on weekends and evenings. Walk-ins are welcome when space allows.

    Only a limited number of people are allowed in the cat lounge at a time for the cat’s safety.

  • Can I just visit the café without going into the cat lounge?

    Yes! Our café area is open to everyone, no reservation needed. You can enjoy your drinks, pastries, and merchandise without entering the cat lounge.

    You will be able to see the cats from the cafe.

    A portion of all of our sales go toward the care of the cats.

  • Are the cats adoptable?

    Yes! All cats in the lounge are fully adoptable through our partnered shelters. We work closely with local rescues to give cats a relaxed, home-like environment while waiting for their forever homes.

  • How do adoptions work?

    If you connect with a cat, simply speak to our staff. We’ll guide you through the shelter’s adoption application and approval process. You cannot take a cat home the same day. Adoptions must be approved by the shelter.

  • Why is there an admission fee for the cat lounge?

    Cat food & treats

    Veterinary care

    Litter & cleaning supplies

    Housing & enrichment

    Supporting our rescue partners

    It allows us to provide the cats with the best care possible.

  • Can I bring my own pets?

    No, for safety and health reasons, personal pets are not allowed inside the café or lounge.

  • Do the cats ever roam the cafe area?

    No. Health laws require the café and cat lounge to remain fully separated. Cats stay 100% inside the lounge.

  • Do you host private events or parties?

    Yes! We host:

    Birthday parties

    Team-building events

    Private cat lounge rentals

    Special community events

  • Can I volunteer?

    Yes! We’ll have opportunities to volunteer in the lounge, assist with events, or help our rescue partners.

  • Where are you located and when do you open?

    We are opening in Concord, NH (exact location TBA).
    Projected opening: May 2026.

  • Do the cats ever get overwhelmed?

    Yes, cats can get overstimulated. Our staff monitors their behavior closely, and cats always have access to quiet retreat spaces where guests cannot enter.

  • Can I pick up the cats?

    We encourage letting the cats choose you.
    Some may climb into your lap, but we do not allow guests to pick up cats for safety reasons.

  • Are the cats vaccinated and healthy?

    Yes. Every cat is fully vetted by our shelter partners, including vaccinations, spay/neuter, and health checks before arriving at the café.

  • What happens if a cat gets sick?

    We immediately separate the cat from the lounge and notify our rescue partners. They receive prompt veterinary care.

  • Do you accept donations of food, toys, or supplies?

    Yes! We gratefully accept donations approved by our rescue partners. A list of accepted items will be posted in the café and online.

  • Can I study or work in the lounge?

    Absolutely! Many people visit to read, study, or relax with cats, as long as your activity does not disturb the cats or other guests.

  • Do you rotate the cats often?

    Yes. When a cat gets adopted, a new one arrives! We work closely with shelters to keep the lounge full of happy, adoptable cats.

  • What is your cleaning routine?

    We follow strict cleaning protocols including:

    Daily deep cleaning

    Hourly spot cleaning

    Professional sanitization

    Regular litter box maintenance (in a separate enclosed area)

  • What if a cat scratches or bites?

    While rare, cats can react unpredictably. Staff is always present, and we provide guidance on safe cat interaction. All incidents are documented.

Ask us your questions.

If you have a question we didn’t answer above, please fill out the form below and send it our way! We’ll get back to you as soon as possible. We will also add your question to this page so other visitors can benefit from the information too. Your curiosity helps our community grow!